FAQ
Orders & Shipping
Where do you ship?
We currently ship within the United States. International shipping is coming soon as we scale distribution.
How much is shipping?
Shipping is $5.00 flat-rate for 4-packs and free for 12-packs — no surprises at checkout.
How long will my order take?
Most orders ship within 2–3 business days and arrive within 5–7 business days, depending on your location. You’ll receive a tracking number as soon as it ships.
Do you offer returns or refunds?
Because CieCie is a food product, we’re unable to accept returns once it leaves our facility. If your order arrives damaged or incorrect, email support@ciecieprotein.com within 7 days of delivery — we’ll make it right.
Product & Nutrition
What makes CieCie different?
CieCie is the first protein drink designed for women — powered by leucine to activate muscle repair and glycine to support collagen for skin, joints, and hair. It’s efficient protein without the bulk or bloat.
Is it dairy-based or plant-based?
Our first launch is dairy protein, made with ultra-filtered milk for a clean, smooth taste. A plant-based version is in development.
How much protein is in a can?
Each 8.4 oz can delivers 16 g protein, including 3 g added leucine and 1.5 g glycine, with only 80 calories.
Is it shelf-stable?
Yes. Each can is shelf-stable for up to 12 months. Just store in a cool, dry place and chill before drinking for the best taste.
Is it safe for pregnancy or nursing?
CieCie uses ingredients commonly found in everyday foods, but we always recommend checking with your healthcare provider if you’re pregnant or nursing.
Subscriptions & Accounts
Can I subscribe and save?
Absolutely. Join the CieCie Monthly Plan to stay stocked and save 20 %.
Choose monthly delivery, skip or cancel anytime — all within your account.
Do I need an account to order?
No account required — you can check out as a guest. Creating an account just lets you track orders and reorder faster.
Contact
How can I reach you?
Email support@ciecieprotein.com anytime. We aim to respond within 24 hours, Monday through Friday.
We’re a small team building a better protein experience for women.
If something isn’t right, we’ll make it right.